Dr Carmen López-Lavid is currently in charge of corporate communication, internal communication, product support communication, corporate social responsibility and patient support unit at Merck Sharp & Dohme Spain. Having graduated in medicine and surgery from the Autonomous University of Madrid, she joined the medical department of Glaxo where she spent two years. She joined MSD Spain in 1994, and was in charge of the anti-infectives unit for five years. In 1999, she was promoted to executive manager of outcomes research. Dr. López-Lavid holds master’s degrees in health management, marketing direction and in strategic communication.