Sean MacNiven

Sean MacNiven

Sean MacNiven is the global head of search and community within SAP’s product support organisation. Prior to this role, he led the public relations social media team, and the implementation and development of most of SAP’s key internal and external online news platforms. He is also an active researcher around communications, reputation and change management.

Deleting every single digital reference to anyone is a logistical nightmare. The solution? Metadata.

noun, plural in form but singular or plural in construction | meta·da·ta | -'dā-tə , -'da also -'dä- \

Metadata allows organisations to map and locate everywhere that the various...

How to drive employee engagement through online employee news

A recent study by software company SAP found a significant correlation between employee engagement and internal news that helps users understand the company strategy and provides immediately useful and work-relevant information.