Stakeholder engagement means working towards trust, even (especially?) among those with different views: Left and Right, corporations and NGOs, employees and management. It means reaching out before problems arise, rather than after, it means listening as much as talking, explaining with humility rather than boasting or finger-pointing. It’s not surprising that several of the companies most invested in stakeholder engagement operate in industries that directly impact the quality of life of so many people – a fact reflected in the line-up of authors that write about their direct experiences in this issue.
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