Working together towards engagement

It is easier than ever for groups to connect with your company.


In a hyperconnected world, workers and customers alike have more opportunities to engage with the organisation. But is your organsiation ready to be engaged with?

The phone chimes – you pick it up. Is it work-related? Or is someone sending you a sticker emoji on Viber? Either way, it’s best to check, even when you are focusing on an important meeting.
Welcome to the hyperconnected world. Ever since the smartphone was introduced, we have been struggling to learn when and how to disconnect.

Should I disconnect at the dinner table? The email is from your boss. That should be a no-brainer.

Yolanda Crisanto

Ma. Yolanda C. Crisanto oversees stakeholder relations at Globe Telecom, involving employees through internal communications and culture development, customers, communities, media and government relations. She is also responsible for the company’s corporate social responsibility and sustainability programmes. Prior to joining Globe Telecom in 2009, Yolanda was vice president corporate communications at the Metropolitan Bank and Trust Company from 2004 to 2009, and before that she was senior assistant vice president of East West Banking Corporation. In 2013, Yolanda was elected president of Public Relations Society of the Philippines (PRSP) and in 2011 director of the Philippine Association of National Advertisers (PANA).