Systems, people and knowledge

A mixture of three essential organisational components results in transformation

This article will analyse and compare three notable works of advice on how to make successful transformations and sustainable change. The three authors have been chosen because they all contributed to popularising the three methodologies worldwide and their ideas complement each other in a supplementary way, which is is useful for organisations that want to design their own recipe for change and for gradually achieving excellence.

Su Mi Dahlgaard-Park

Su Mi Dahlgaard-Park is currently a professor at the Institute of service management, Lunds University, Sweden. Her research areas have been HRM, quality management, organisation theory, learning and knowledge management, and organisational change. Within these areas she has published more than 100 research papers and books, of which several have been translated into a number of languages.