Explorations in a fractured landscape

Crisis management in Europe and the US

The scenario is an all too familiar one. The Chief Executive stands in front of the mass throng of the media in an attempt to prevent the emergent crisis facing his organisation from spiralling further out of control and into a freefall where financial and reputational damage is likely to occur.

Laurence Barton

Laurence Barton is president and professor of management at The American College in Bryn Mawr College, USA. He has developed crisis management plans and designed complex risk simulations for a client list that includes The Walt Disney Company, Nike and British Petroleum. He is former vice president of issues management for Motorola worldwide.

Denis Smith

Denis Smith heads the Executive PhD programme at the Department of Management,University of Glasgow, Scotland. Previously he was professor of management at the University of Liverpool where he headed the Science Enterprise Centre. He has been a visiting professor at the Universities of Kobe (Japan), San Diego State and Innsbruck and is currently a visiting fellow at the Wolfson Institute at the University of Durham. He is joint editor of Risk Management: an international journal and Clinician in Management as well as book reviews editor for the British Journal of Management.