‘You Gotta Have Faith’

1
2016

When and why did you move to Japan? 25 years ago. I saw the Kurosawa movie Ran on a big movie theatre screen and was blown away by the cinematography. I decided I had to see the landscape with my own eyes.


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Figure 1. Future relevance of media for strategic communications: earned and...

And getting the response to a major issue “wrong” can have seismic financial repercussions: a recent Freshfields Bruckhaus Deringer study showed that 53 per cent of corporations who experienced a crisis had not seen share value recover to pre-...

If you have kids or pets, you will certainly understand what separation anxiety means. Separation anxiety is triggered when kids or dogs become upset because of separation from their guardians, the people they are attached to. However, this kind...

Building consumer trust is in fact about knowing your audience and learning how to reach them in a way that is personal and appeals to their needs and values. There is, however, a big difference between developed and developing markets. In Asia,...

With the disparate conditions that surround and influence Asia-Pacific coporate communications, summarising the  state of crisis communications in this region in a single article is a daunting task.

Even venerable brands with huge budgets...

In both of the above cases the competence, responsiveness, reliability, credibility and courage of the communicator helped establish trust and influence stakeholders on the most appropriate interventions. Just getting a seat at the executive...

In whatever form it takes, the scourge of slavery remains tangled in the supply chains of too many industries.

Matt Friedman of the nongovernmental organisation The Mekong Club is on...

As a philosopher that also consults individuals and organisations on trust, what are some of the fixed ideas your clients have about trust that you then have to unpack?

The thing that I often have to work around is not so...

Two industries that can be taken as weather-vanes of trust in business are the financial sector and media: both subject to alarmist news stories (from the threat of a new global recession to the imminent demise of traditional media). These...