David Phillips

David Phillips

David Phillips is editor in chief of Communication Director.

EACD anniversary event in Helsinki: corporate responsibility in a digital world

Left to right: Arja Suominen, Minna Aila, Atte Palomäki and Markku Herrala; photo by Lotta Forssell (@LottaForsell)

The unprecedented levels of transparency caused by...

Interview with Mukund Rajan, brand custodian, group spokesperson and chief ethics officer of Tata Group

Dr Mukund Rajan serves as a member of the group executive council at Tata Sons, and is the Tata brand custodian and group spokesperson. Additionally, he serves as chief ethics officer of the group and oversees all corporate social responsibility...

When it comes to managing a crisis, what’s most important: prevention or cure? Two recent case studies suggest their own answers.  

Few events cause more disruption to an organisation’s status quo than a crisis. Whether originating from outside the company or within, a crisis raises fundamental questions about the organisation’s operations, direction, strategy and relations...

Your data tells a story, and turning it into an infographic can be an unparalleled way of ensuring that the story is remembered by your audience.

In this Age of Information, where competing facts and figures, opinions and appeals bombard us from all directions, one form of storytelling helps cut through the noise. An eye-catching mix of data visualisations and text, infographics can help...

The online world is in a constant state of evolution, presenting challenges and rewards for corporate communicators.  

"Communicators will increasingly become technologists”: this succint summation of the future trajectory of corporate communications is by Jen Prosek, head of US corporate firm Prosek Partners.

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Former Nokia Corporation CEO Stephen Elop shares his communication strategy

What were your immediate thoughts when you were first approached by Nokia to take over from Olli-Pekka Kallasuvo?
Nokia is a company with a remarkable history going back 148 years. We started out as a paper mill and at one...

Breathing new life into corporate sustainability reports

Since its roots in the 1980s as an environmental report published by chemical companies with image problems, the corporate sustainability report has evolved into a uniquely telling document. Representing a landmark in any company’s communication...

Why companies of all descriptions are becoming their own publishing houses

Regardless of their industry or field of business, companies today are becoming media companies, producing blogs, news stories, magazine articles, television, radio, video, music, advertising, photos, web pages, and social media en masse. In a...

Communicators increasingly face ethical dilemmas, yet there is confusion about how to proceed.

In January this year, it was revealed that Barclays had joined a list of other investment banks by being removed from the list of companies in...

Different narratives can clarify or obscure developments in the European Union

The multiple nominations for Steven Spielberg’s Lincoln biopic at this year’s Oscars is a reminder of just how important – and popular – a role strong narratives play in the history of American politics.

For more recent evidence, consider...

The state of corporate communications as a career path, and some ideas on job development  

As the first decade of this millennium draws to a close, surely now is as good time as any to survey the present state of corporate communication as a career path. Executive search firms can act as a barometer of not only the skills and...

How does communication happen in your organisation? Who says what, to whom, and how?

Many firms invest considerable financial and human resources in communication systems to facilitate the internal communication of essential information to all employees, no matter where in the organisation – or in the world – they are located....