Melissa Lamson

Melissa Lamson

For over 20 years, Melissa Lamson has helped individuals and companies located all over the world build their leadership development programmes and respond to global business needs, leveraging innovation and outpacing the competition. Founder and president of Lamson Consulting, LLC, she is also frequently engaged as a speaker, has a master’s in intercultural relations, and is the author of three books: No Such Thing As Small Talk; #Cultural Transformation Tweet; and Successful US Market Entry.

The right to reply is a business benefit, especially for a globalised organisation

“I don’t hear anything from their side” is the number one complaint that individuals express when working in cross-cultural, virtual and global teams.

There are three forms of feedback that this article will deal with:...