Phil Riggins
Phil Riggins is the founder of the Brand & Reputation Collective (the BRC). The BRC combines senior counsel, deep insight and creative thinking to help organisations navigate the inevitable choices and trade-offs required to manage stakeholder expectations, build trust and deliver their organisation’s strategy.
I have a new mantra: “You’re only two clicks away from uncovering a lie.” I learned it from a corporate executive who was describing how his company was dealing with the new communication reality.
His view was that, today, everything is...
We all know reputation matters. While it takes years for a company or organisation to build up a good reputation, it can be shattered in just a few hours by poor leadership, faulty products, unethical behaviour to name but a few reasons. The same...
It’s tough these days.
We are living in the ‘do more with less’ era of corporate communications. More with less money, less people and less time. To make things worse, those above us are imposing outcome- based metrics to...
We are living in a time when our understanding of how the world works is being re-evaluated.
The rise of populism, the end of globalisation, what is fact and what is fiction – suddenly, we are trying to make sense of changes that have been...
Every day, billions of people around the globe get up, get dressed and go to work. Why? For many it is a matter of survival. For those who are lucky, what they do for a living enriches them emotionally and psychologically – and is, perhaps, even...
"Is it within the power of organisations to look around corners and see in the dark, to spot and remove reputation risks before they cause massive destruction of shareholder value and damage to society?"
...