“I see the world kind of black-and-white” So says Greta Thunberg, the sixteen-year-old climate change activist. Thunberg has become a global media sensation by sharing a direct if alarming message with politicians, business leaders and the media...
Before Lucy Kellaway quit the Financial Times to retrain as a teacher, she revelled in ridiculing how companies communicate. Inventor of the tongue-in-cheek Golden Flannel Awards and the Guffipedia online ‘dictionary of business jargon and corporate...
The values we ascribe to words determine how we communicate our  messages and debate our positions. Think of how the words “Tax burden” make you feel. Now, what about “tax responsibility”? Do you prefer  “refugee crisis” or “humanitarian disaster”?...
Organizations today are rapidly changed by the introduction of artificial intelligence and computerized algorithms. This change also affects relationships with stakeholders. Part one of this two-part series highlighted the challenges that these...
Boris Veldhuijzen van Zanten is Founder and CEO of The Next Web, the hugely successful new tech website and conferences. At ECS 2019, he shared with us his top networking tips, and why showing vulnerability has been key to his varied career as an...