Has your organisation begun to use Twitter, LinkedIn and/or Facebook to engage beyond or within its boundaries? Is managing the content demands of social media tools proving challenging because most of your communications resources are still aligned...
TNT’s division into two separate entities has affected how they manage their communication. We spoke to their communications director, Robin Boone, to find out more. In December 2010, TNT announced plans to split into two separate companies, express...
Organisations should be concerned with organising their communications for several reasons. The legal and regulatory environments call for more responsiveness in how organisations address their internal and external constituencies. These are not...
To take on responsibility for the reorganisation of your communications department can be equal parts a daunting prospect and an exhilarating challenge. Who doesn’t like the opportunity, to arrange the toys according to one’s own preferences? But...
It seems to me that irrespective of what the crisis or change is, successful communication requires three things to be present: executive buy-in, appropriate resources and an effective face-to-face channel Executive buy-in It is obvious, really,...