A new generation of social tools are better at enabling employees to collaborate in improved and innovative ways.  That’s one of the key findings from new global research by management consulting firm McKinsey & Co into the pulse of digital social tolls – often dubbed Enterprise 2.0.  Their research forms the basis for this month’s article, taken from the most recent issue of Communication Director magazine.

Another global research, this time into employee engagement, is highlighted in this month’s Facts & Figures: worryingly, the research draws connections between global uncertainties – from the rise of populist political movements to the rapid rise of job-threatening technologies – to low levels of engagement at work. This presents a unique challenge to internal communicators and their HR colleagues: find out more in this month’s Communication Directory newsletter.