‘Communication and collaboration’

2
2017

Microfinance, the provision of loans and other financial services to low income families and small business owners, is an effective way of helping people to help themselves. It makes an important contribution to fighting poverty and increasing...

Fighting political campaigns in the digital realm is not new; but leading with a digital-first approach is. However, whatever the approach, simple, persuasive narratives are what win votes. A political postcard from the US elections.


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You thought insurance companies were boring? They are among the first to explore the transformative new technology of blockchain.


Blockchain promises much, from improvements to operational efficiency to fundamental disruption of...

Last year, 40 WordPress blogs were published, 500 hours of content were uploaded to YouTube and 38...

We are living in a time when our understanding of how the world works is being re-evaluated.

The rise of populism, the end of globalisation, what is fact and what is fiction – suddenly, we are trying to make sense of changes that have been...

The remarkable transformations of communications in the not-for-profit sector can be traced back to two global developments: the 2008 financial crisis and the emergence of digital technologies. A personal reflection on the transformation of a...

“Fake: Plague Epidemic amongst Ukrainian Soldiers”; “Fake: Ukraine’s Falling Credit Rating”; “Fake: Kyiv Homeless to be Run out of Town for Eurovision”: for some people, fake news is old news.

Since 2014,...

Keolis, an international public transport company operating in 16 countries worldwide, has placed digital mobility at the heart of its business strategy.

Five years ago we embarked on a formal, internal knowledge management programme. One...

From United Airlines to BP, misunderstanding your stakeholder’s perceptions and sensitivities can add oil to the flames.

(Photo by ...

We live in very disturbing times.

In most industries, the VUCA world (volatile, uncertain, complex, ambiguous) has arrived. The...

The world of finance is focused heavily on results and numbers. But numbers alone aren’t enough: professional communications can help tell the full story. Based on observations made during his global career, one chief financial officer calls for...

How can you ensure the implementation of a new strategic direction that is reflected in employee and management behaviour?


In 2014, Merck began using its Competency Model to not only describe general desired behaviours (such as...

The International Crisis Group employs analysts around the world to gather first-hand information from the field in order to prevent and resolve violent disputes.

Communication Director spoke to...

McKinsey & Co has a long tradition of taking the pulse around digital social tools, often dubbed Enterprise 2.0. While enterprise 2.0 technologies have become in business, the most recent results from the latest McKinsey Global Survey1...

Smart collaboration takes time. But it generates higher profits, inspires greater customer loyalty, helps attract and retain the best talent, and delivers greater innovation when specialists collaborate across silos. 


Organisations...

The European Commission has taken a people-centric approach to collaborative knowledge sharing, in the process breaking silos, facilitating the flow of information, reducing contradictions and increasing synergies. 


The European...

Is it possible that today we are operating in a new economy, one in which collaboration is inevitable? We believe there are three trends that foster the momentum leading to collaboration among organisations from for-profit, not-profit, and...

When I joined Diageo in 2007, it was with a decade of agency work behind me – working on content campaigns, digital strategy and media relations for international corporate and consumer brands.

You could see then that once siloed...

Communications teams come in many different shapes and sizes.

Whether a three-person team or a global department, collaboration is essential for getting the most out a team's constituent parts. 

Interviews by Jan Wisniewski...

Companies with a durable character are more trusted by people around them.

This directly impacts their long-term success, as it makes key stakeholders more loyal and willing to advocate on their behalf.

Building character, however,...

Missed deadlines, unclear objectives, miscommunications and misunderstandings – these familiar blights of team work usually result in poor quality work, delivered late.

But a new generation of collaborative software promises to improve...