‘Making the case: the business of communications’

3
2014

Launched only 48 hours after Russian troops took control of vital installations across the Crimean peninsula in March, the Ukraine Crisis Media Centre (www.uacrisis.org) was set up by a volunteer team of...

The British Royal Family has veered from public relations triumph (William and Kate Windsor) to public relations disaster (take your pick).

Recently, it has been on a high, although Prince Charles, heir to the throne, managed to prick that...

These biographies translate the chief executive’s persona into a summary of achievements, attributes, and resources that are valued by the business community and make the subject appear competent. Similar to résumés, these biographies function as...

Do the arts represent a valuable knowledge domain for managers?

Have they any role to play in the development of 21st century organisations and in the achievement of excellence?

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The chief executive officer of Unilever and 2014 European Communication Award winner on sustainability and more

When you took over at Unilever in 2009, you announced new plans for doubling the company’s size while reducing its...

It strikes me that I could summarise this article by paraphrasing Donald Rumsfeld. There are known-knowns. There are known unknowns and there are unknown unknowns. Let me start with the known unknowns first.

The fact is there is so much we...

Many of the existing studies on internal communication focus on performance issues. This is natural, since internal communication, like other communication investments, is expected to yield positive results.

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