The introduction of Enterprise Social Networks (ESN) like Yammer and Jive, and the injection of ESN technology into the ubiquitous SharePoint 2013 intranet platform, has been this century’s most significant development in the realm of internal communication, with the potential to enable connected, targeted and lateral communication within organisations to an unprecedented extent, and, in particular, to deepen the integration and empowerment of younger millennial workers into the workplace. But while these platforms have such exciting potential to turbocharge internal communication, that potential is being unfulfilled and unmaximised.
Lessons from Lincoln
Mike Klein is the author of the Changing The Terms blog. A veteran internal communicator with an MBA degree from London Business School, Mike is the author of From Lincoln to LinkedIn: the 55 Minute Guide to Social Communication. A former US political consultant, Mike has worked in Europe for Shell, Cargill, easyJet, Barclays, Maersk and Veon. He is based in the Netherlands.
Jeppe Vilstrup Hansgaard is a partner in the consultancy practice Innovisor and has working experience in 20 different countries on three continents. He holds a master of business administration degree from Henley Business School in the UK and a certificate in strategic decision and risk management from Stanford School of Professional Development in the US.