New ways of working require new ways of engaging employees, but the fundamentals remain the same.
I clearly remember the heated debate that I once witnessed 10 years ago in response to a question in an employee engagement survey: “do you have a best friend at work?” Eyes rolled and laughter filled the room with most, challenging the purpose of this question and hoping it was an intentional error. For me, I gladly clicked “yes” to this question as I really did have a best friend at work at that moment in time.
This was more than 10 years ago in one of the companies I had worked for in Australia. In fact, many of my best friends were made during my eight years’ tenure at this company along with a group of mentors whom I still keep in close contact with until today. I call this true engagement.
