Communication Officer


Thursday, 11 January 2018





Food and Agriculture Organization of the United Nations

Company profile: 

Organizational Setting The Office for Corporate Communication (OCC) is responsible for all corporate and internal communication activities of the Organization. It ensures coherence and consistency in FAO’s corporate messaging and communications’ outputs, as well as enables cost-effectiveness in use of communication-related resources across the Organization.

Job description: 

Reporting lines

The Communication Officer reports to a Senior Communication Officer.

Technical Focus

  • Media relations, social media, internal corporate communication

Key Results

  • Comprehensive communication expertise for the planning and delivery of OCC programmes, products and services and the development of related policies and specialized tools and systems

Key Functions

  • Leads projects and/or work teams, leads and/or participates on Office teams, provides services and/or professional expertise on Organization-wide committees and working groups and represents FAO at inter-agency meetings;
  • Plans and deliver programmes, products and services including related policies, systems and tools to facilitate the effective media relations and internal as well as external corporate communication;
  • Analyzes information, data, statistics, relativities, trends, problems, and/or issues to support effective communication delivery, new initiatives, and the preparation of plans, strategies, reports, policies and/or other products;
  • Provides specialist advice and expertise to internal and external partners on specific or complex cases, strategic communication, written communication, policy interpretation issues and/or best practices, etc.;
  • Manages special projects and provides guidance to consultants for the development and implementation of new products, tools, and systems;
  • Develops information, training materials and products to increase understanding of programmes, services and policies, promote capacity development;
  • Develops relevant performance criteria and indicators to evaluate programmes, products and services;
  • Performs other duties as required.

Specific functions

  • Drafts articles, statements, briefings, talking points, key messages and other written communications for the Organization, ensuring a high level of consistency, accuracy, content and presentation for internal and external audiences;
  • Monitors and analyses policy materials and developments within FAO at HQ and field levels and beyond (United Nations, intergovernmental, think-tank, corporate and NGO reports) to keep abreast of strategic developments and to ensure that they are consistently and accurately reflected in written communications for internal employees and external audiences;
  • Reviews drafts and manuscripts for adherence to corporate policy, in consultation with relevant departments and units, and provides analysis and recommendations as required;
  • Maintains an up-to-date archive of Intranet articles, speeches, talking points and briefing materials, and policy positions, prepared/cleared in/by ODG and OCC.

Candidates will be assessed against the following Minimum Requirements

  • Advanced university degree in in communication, social science, political science or a related field ADM213e P5 02/14
  • Seven years of relevant experience (nine years with a first level university degree, BA or equivalent) in communication, public information, journalism, international relations
  • Working knowledge of English, French or Spanish and limited knowledge of one of the other two or Arabic, Chinese, Russian


  • Results Focus
  • Teamwork
  • Communication
  • Building effective relationship
  • Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

  • Excellent communication skills in English, both orally and in writing is considered a strong asset
  • Extent and relevance of experience in the field of communication services for prominent organizations, particularly at the international level
  • Extent and relevance of experience in drafting high-quality written materials for a wide variety of audiences
  • Understanding of FAO policies and programmes is considered a strong asset
  • Work experience in more than one location or area of work, particularly in field positions is desirable