The media landscape has changed. Where once ‘legacy media’ dominated, their traditional territory is being encroached on by social media platforms and online outlets.
The social licence to operate has been a central concept in the mining industry lexicon for the past two decades.
With the disparate conditions that surround and influence Asia-Pacific coporate communications, summarising the state of crisis communications in this region in a single article is a daunting task.
When I went to get a master’s degree in journalism, lesson one, day one in the World Room at Columbia Journalism School in New York was a lecture about trust: in this case, journalists’ and authorities’ trust in the stories told by the apparent vi
All was still right with the world nine years ago when VW’s former chief executive officer Martin Winterkorn presented the new slogan of his automobile empire in the glossy context of the Frankfurt Motor Show – bursting with pride and with a broad
To get first-hand insights into the challenges of trust communications, we turned to members of the European Association of Communication Directors working in the crisis-prone fields of media, pharma, politics and the auto industry.
Every day, billions of people around the globe get up, get dressed and go to work. Why? For many it is a matter of survival.
When Anne Glover was appointed as the first chief scientific adviser to the European Commission in 2011, her role soon caused controversy characterised by mistrust between critics and supporters of the role.
The Edelman Trust Barometer, now in its 16th year, asks respondents how much they trust the institutions of government, business, nongovernmental organisations and media to do what is right.
Recent decades have exposed scandals in accounting, religious organisations, medicine, scientific research, politics and sport, for example.