The customer journey is an important focus area for marketeers, however, for communication executives the employee journey is still a new phenomenon.
In a recent conversation I heard a friend lament that we often hear of what we must do to succeed in a communication function and not much is shared about what people must avoid to get better or stay on course.
Nothing beats a face-to-face meeting. But what do you do when your company employs 3500 managers around the world?
Is employee engagement in crisis? Well… yes. And it’s hardly surprising considering how quickly society and technology is changing.
Information gaps, assumptions, misunderstandings, interpretations, personal biases, and social and environmental influences.
Today’s millennials are tomorrow’s leaders.
When BASF wanted to talk with its employees about the 2016 UK Referendum on EU membership, it didn’t want to close the door to future engagement with Leave campaigners, or do harm by adding to a chorus of ‘elite opinion’ that appeared disconnecte
When we think about employee communication, we usually refer to organised activities such as the management of internal communication channels.
A recent study by software company SAP found a significant correlation between employee engagement and internal news that helps users understand the company strategy and provides immediately useful and work-relevant information.
Silicon Valley is famous for giving birth to the most innovative and fast growing companies in our day and age.