In both of the above cases the competence, responsiveness, reliability, credibility and courage of the communicator helped establish trust and influence stakeholders on the most appropriate interventions.
Two industries that can be taken as weather-vanes of trust in business are the financial sector and media: both subject to alarmist news stories (from the threat of a new global recession to the imminent demise of traditional media).
As a philosopher that also consults individuals and organisations on trust, what are some of the fixed ideas your clients have about trust that you then have to unpack?
When I went to get a master’s degree in journalism, lesson one, day one in the World Room at Columbia Journalism School in New York was a lecture about trust: in this case, journalists’ and authorities’ trust in the stories told by the apparent vi
All was still right with the world nine years ago when VW’s former chief executive officer Martin Winterkorn presented the new slogan of his automobile empire in the glossy context of the Frankfurt Motor Show – bursting with pride and with a broad